EPTA CAR RENTAL REVIEWS

Very satisfied

Excellent service

Okay

Car condition was average only. Wasn’t being informed that speed limit is only 70km upon car collection. We had to pay FINE RM150 due to this. If we were verbally informed, we can take extra precautions.

Needed to make some adjustment on the timing on arrival and returning the car. However, the website didn’t allow us to do it less than 24 hours before collection. If the website was flexible, I could help us make some last minute planning.

Very convenient, completed everything in 5 minutes

Overall very good experience.

Good. Easy to book.

Excellent

Excellent

I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget

booking and purchasing of insurance is very smooth

did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.

Good Service , easy to contact

easy to book , hassle free....will use again...bravo to QEEQ

The car rental company is just five minutes from the Sabah airport exit. The staff at the front desk were extremely friendly. Our flight was delayed, and we arrived at 10 PM, but they waited for us.

Great supportive stuff

Quick reply, I had a trouble with the payment when I have revised my booking, but quick action taken by EasyRentCars. Thanks

vehicle had no fuel on pick up.a bit inconvenient.

Would have been good if they had given us upfront notice on the pick up location. We spent some time asking around before we found the location.

Pretty easy to book.

The car was too old, with a lot of paint peeling off, and the steering wheel had no power assist.

Very good car supplier , reliable and friendly

the best car rental website

Reliable company

the easiest website service

Very fast process from pick up and drop off. Good hospitality from their staff. Car is clean and tip top. Eventhough the fuel receive only 2 bars, I have fill up full tank and left with 3 bars without any dispute. Cash deposit also returned back on the spot. Thank you EPTA.

Very smooth process. I should pay earlier to lock lower price and trust with adjusted price system. Thank you ERC.

Both pickup and return were convenient.

The car is average condition. The reverse sensor is broken so we have to be aware and drive carefully. Quite an old car but functions well with good spacious boot can fit our small size cabin luggage's and 4 adults. During pickup the provider is a bit late and we couldn't find exactly the meeting point due to many rental cars company also waiting. However easy to deal with the staff. Don't forget to pay parking during working hours to avoid summons ticket.

Easy to browse thru. After comparison with other website, price is comparably cheaper and many choices of car available depending on your budget.