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Live chat Email us Service Code: 9600294116
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9600294116
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Quite good

Reviewed: Fri, Nov 15, 2019
About ACE Rental Cars: 6.7 /10
It would be better if Ace gave their customers their local phone number to arrange pick-up from the airport. The 1800 number is just a recorded message. After a long flight it is frustrating to have to wait 40 minutes not even knowing if Ace will come to pick you up. Also had to wait for 20 minutes just to give my keys back at the end of the hire while they signed up new renters. They should have a dedicated staff member handling returns. When I finally got to the counter it took only 30 seconds
About QEEQ: 7.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Brisbane Airport

J.Harte

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Tue, Apr 7, 2020
“love these guys”
About ACE Rental Cars: 10.0 /10
best ever
About QEEQ: 10.0 /10

Crystal

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Compact | Toyota Corolla or similar
Reviewed: Fri, Nov 29, 2019
“Great experience and easy process!”
About ACE Rental Cars: 9.7 /10
The car they provided was very comfortable and it had Apple Carplay which was super useful for first-time drivers in Australia. Staff were always nice and helpful during pick-up and drop-off. Overall a very great experience.
About QEEQ: 10.0 /10
Really easy to use to search for the car that suits our needs. Amazing deals as well!

Poonam Hingorani

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sun, Jun 30, 2019
About ACE Rental Cars: 6.0 /10
I arrived close to 5 pm on a Saturday and called their customer care who gave me the Brisbane number. Upon calling multiple times nobody picked up so I took a cab ans spent 20 dollars from airport to car rental shop. (Apparently their shuttle only works till 5 pm on weekend). when I arrived around 530 pm the main door was locked from inside but a receptionist was present at the front desk. The distance between the glass door and the front desk was 2 arm lengths. I banged at the glass door several times before she made eye contact and said sorry we r closed. I was so frustrated that the customer care couldn’t tell me this on the phone so I could have organised another car at the airport. Day 2 when I was to return the car, again they told me the shuttle service has shut down and I need to take cab from the rental shop to the airport. Another 20 bucks. I don’t know why do I need to book a cheaper car rental with such poor service standards. They want the money but can’t deliver any customer service. I could get the same thing probably with 10-20 dollars extra at the airport.
About QEEQ: 10.0 /10

N.Verhoeve

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, May 1, 2019
“I wont use ACE again!”
About ACE Rental Cars: 6.3 /10
I was offered a 10 seater bus and then given an Outlander when I actually asked for a small car. The service was ok on arrival. The drop off was not that good!!!!!!!!

M.Kelly

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Fri, Jun 15, 2018
“Fine”
About ACE Rental Cars: 8.8 /10
Like: Smooth and easy
Dislike: Nothing

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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