The lady who gave us the car was stressed but friendy. There was a missunderstanding and they did not have a car for us although all was payed. It took about 30minutes to find a new car for us. Sadly, she forgot our drop off appointment and there was noone when we came. We almost missed the flight, although we clearly said during the pick up (and reminded her also a day before) we will be in hurry to manage our morning flight. Luckily she picked up the phone and he colleague came quite quickly.

The consultant gave a wrong information to the car rent that we are coming at 8am although I clearly said and repeated (also in a written form) that we are coming at 20:00. That was the reason why our car was rented to someone else when we arrived.

I couldn’t find the pick up point at all. Even when we eventually did there was nothing to show we were at the right place. It was extremely confusing.

We got a brand new car, was very nice to drive it. The only thing we didn't like is that it took for the company 45 days (!) to unblock our 1000 EUR deposit, that was really not cool.

Il faut que l'endroit où on vient nous chercher soit plus visible et indiqué : par exemple dire "aller sur l'abri bus près des kiosques de location" et sur cet abri mentionner : "navette pour la location global rent du site Internet EasyRentCars" La carte Visa premier n'est pas acceptée pour la caution et une assurance de 150€!!! a dû être payée donc des frais importants supplémentaires !

Voiture avec 143000 km, voiture sale à l’interieur, les freins sautaient, l’alignement n’était pas adéquat, la voiture tirait vers la gauche. Nous avons été déçu.