Friendly people but very stressful. You need to take a lot of time and write down all infos.

The lady who gave us the car was stressed but friendy. There was a missunderstanding and they did not have a car for us although all was payed. It took about 30minutes to find a new car for us. Sadly, she forgot our drop off appointment and there was noone when we came. We almost missed the flight, although we clearly said during the pick up (and reminded her also a day before) we will be in hurry to manage our morning flight. Luckily she picked up the phone and he colleague came quite quickly.

The consultant gave a wrong information to the car rent that we are coming at 8am although I clearly said and repeated (also in a written form) that we are coming at 20:00. That was the reason why our car was rented to someone else when we arrived.