QEEQ
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Live Chat Email Us Service Code: 4540027342

Easy to complete the hire good price, poor rental company

Reviewed: Tue, Sep 24, 2019
About Europcar: 6.7 /10
An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.
About QEEQ: 10.0 /10
Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar
Economy | Vauxhall Corsa 2 doors or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

M.Dobson

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Economy | Vauxhall Corsa or similar
Reviewed: Fri, Jul 29, 2022
“Better than expected”
About Europcar: 9.0 /10
No waiting at all - unexpected at Heathrow
About QEEQ: 10.0 /10

R.Bradley

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Small SUV | Seat Arona or similar
Reviewed: Wed, Jul 13, 2022
“Disappointing”
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided

C.Robson

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Economy | Volkswagen Polo or similar
Reviewed: Tue, May 31, 2022
“Easy, simple with friendly staff”
About Europcar: 10.0 /10
Staff were brilliant
About QEEQ: 8.0 /10

N.Devonport

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Intermediate | Skoda Octavia or similar
Reviewed: Thu, Aug 22, 2019
“Quick Efficient and easy as.”
About Europcar: 9.7 /10
Fastest and most efficient pick up and drop off that I have found at Heathrow ever-and I travel a lot and have hired many cars.Car was ready and clean and performed perfectly for the entire 25 days
About QEEQ: 10.0 /10
For some reason Easy Rent Cars were cheaper than going direct to the car firm. Didnt use the price drop protection but checked many times and never saw cheaper than when I booked.

E.McDonald

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, May 16, 2019
“Easy quick and great prices”
About Europcar: 8.7 /10
Didn’t get the car that we booked so the interior wasn’t as big. We had a pram and car seat and knew it would all fit in the original car booked so more than disappointed considering they advertise they guarantee you get the car you book.
About QEEQ: 10.0 /10
Happy with the booking process didn’t use the price drop protector as made a late booking. Would have been very pleased with the whole process if we had received the car we had booked.

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