From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3987584122
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3987584122
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Worst experience ever

Reviewed: Wed, Sep 11, 2019
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

W.Cunliffe

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 26, 2019
“Overall a very good experience”
About Routes: 9.0 /10
Everything about the rental carloved the booking platform and iI was great except for the fact that they need more personal at the pick up point. There was a long line up when we arrived to pick up which took a long time to get through. Once we got to the front of the line the process from then on was good.
About QEEQ: 8.0 /10
The booking platform was great to use and I even ended up with a price reduction.

Manar Sarsam

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Full Size | Nissan Pathfinder 7 Seats or similar
Reviewed: Wed, Sep 4, 2019
“Routes was very professional when we dropped off the car . The staff JAY was very efficient in his”
About Routes: 8.7 /10
I sent an email 24 hours before receiving the car to adjust the price because it has been dropped . However no action has been taken ☹️ Recommendation: Routes should enhance its response procedure
About QEEQ: 8.0 /10
No unfortunately it didn’t work

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 29, 2019
About Routes: 8.3 /10
Waited 80 minutes to pick up car. They could prepare the daily pickups scheduled so they don't have to start contracts from scratch to speed things up. Will likely not use Routes Vancouver Airport again due to the long wait.
About QEEQ: 10.0 /10

M.H.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Jul 18, 2019
“Great van, Routes car rental should be avoided for more name brand.”
About Routes: 7.0 /10
Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.
About QEEQ: 10.0 /10
Seemed easy and smooth!

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Fri, Feb 15, 2019
“Impressive service”
About Routes: 8.0 /10
The car was excellent, however, the inside of the windscreen was dirty. This made driving I'm bright sunlight very difficult Also, the windscreen washer fluid did not contain de-icer/detergent and so immediately froze when sprayed onto the windscreen.
About QEEQ: 10.0 /10

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