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Live Chat Email Us Service Code: 2779320032

High handed upsell

Reviewed: Fri, Jul 6, 2018
About Alamo: 9.6 /10
Like: New and clean vehicle, low mileage.
Dislike: Staff knew they didn't have the class of car I'd reserved, but instead of advising me of that, they hard sold me into an upsell. I only found out that Alamo didn't have my originally booked class car when I got to the parking lot. I actually felt cheated and deceived because I had to go over my budget to get the rental car I
Economy | Mitsubishi Mirage or similar

Relevant Reviews on Alamo BOSTON LOGAN INTL ARPT

A.emara

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Intermediate | Volkswagen Jetta or similar
Reviewed: Tue, Dec 27, 2022
“Perfect. Weather was not as nice though”
About Alamo: 9.0 /10
Everyone and everything was nice But the nice gentleman who handed over the car and briefed us about everything was exceptional. Only hiccup is when i didn't find anyone in the kiosk during return. And fact they take the key and not give you any return conformation is confusing
About QEEQ: 10.0 /10

P.Moorhouse

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Sat, Jun 1, 2019
“Brill car.”
About Alamo: 7.3 /10
Loved the car. Took almost 1 hour to get out of the car hire depot area, not the fault of Alamo. Counter staff not very polite, but staff at pick up area were amazing and happy to help out. Car hadn’t been checked too well. Previous driver had left clothing and medicine in it.
About QEEQ: 9.0 /10
All very easy to use.

D.Wilkinson

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Sports Cars | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Wed, Aug 29, 2018
“Great service”
About Alamo: 9.8 /10
Like: We really wanted a Mustang and the last one had just gone. Juan, really helpful guy, ran down to the car drop off point and got us a Mustang Convertible with 6 miles on the clock. What a guy. I was so pleased that I forgot to tip him!
Dislike: Why can’t I e-sign all the paperwork online so that I don’t have to wait in a queue, be hassled about taking out extra insurance when I have already declined it when booking? Surely in this day and age I should be able to go straight to vehicle collection, get the keys and go!

J.Makarevic

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Economy | Mitsubishi Mirage or similar
Reviewed: Sat, Jul 7, 2018
“Excellent”
About Alamo: 10.0 /10
Like: Love your service easyrentcars

K.Kawasaki

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Standard SUV | Ford Expedition or similar
Reviewed: Sat, Jun 30, 2018
“Nice surprise”
About Alamo: 10.0 /10
Like: I have to say I was a little concerned booking through what i thought was a reseller (EasyRentCars) but it was a trouble free and "Easy" experience. I will go through them again for sure.

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