QEEQ

Good

About EPTA: 9.0 /10
Got an upgrade to a better car.
About QEEQ: 8.0 /10
Reviewed: Wed, Aug 14, 2019
Economy | Proton Saga or similar

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

M.Jamil

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Compact | Toyota Vios or similar
“5 star”
About EPTA: 10.0 /10
Excellent service
About QEEQ: 10.0 /10
Reviewed: Wed, Dec 25, 2019

H.Zeitoun

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Economy | Perodua Axia or similar
“Totally amazing”
About EPTA: 9.0 /10
Very good car supplier , reliable and friendly
About QEEQ: 10.0 /10
the best car rental website
Reviewed: Mon, Dec 23, 2019

Chris

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Economy | Perodua Axia or similar
“Easy and seamless rental experience”
About EPTA: 9.7 /10
Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.
About QEEQ: 10.0 /10
Simple and easy to use platform. No issues were experienced with my rental, would personally use it again.
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Reviewed: Sun, Dec 1, 2019

Khan

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Mini Van | Toyota Innova or similar
“Poor experience. Felt I was mis sold the car hire and was then blackmailed into ‘upgrading’”
About EPTA: 5.3 /10
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.
Reviewed: Thu, Jul 18, 2019

L.Chong

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Economy | Perodua Myvi or similar
“Genuine & Reliable”
About EPTA: 9.4 /10
Like: Efficient & On time !
Dislike: nothing
Reviewed: Fri, Aug 17, 2018

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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