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+49 6107 6353100
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00308 491 0209
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Live Chat Email Us Service Code: 8978147336

Very positive

Reviewed: Fri, Aug 9, 2019
About ACE: 9.7 /10
Professional, knowledgeable & helpful staff. Complimentary champagne with caviar at drop off would make ACE unbeatable worldwide.
About QEEQ: 10.0 /10
Innovative, useful intercontinental service.
Economy | Toyota Yaris 2 Doors Hybrid or similar

Relevant Reviews on ACE Fort Lauderdale Int l Airport


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Full Size | Toyota Camry or similar
Reviewed: Wed, Nov 20, 2019
About ACE: 10.0 /10
Professional, competent counter staff.
About QEEQ: 10.0 /10


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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Sep 11, 2019
“Great Trip!”
About ACE: 9.3 /10
They tried to add an extra 100$ deposit for being a local but I explained I had rented before from them before and was 200$ and they did me a courtesy.
About QEEQ: 10.0 /10


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Economy | Toyota Yaris 2 Doors Hybrid or similar
Reviewed: Fri, Aug 16, 2019
“Positive experience.”
About ACE: 9.7 /10
Professional & helpful counter staff.
About QEEQ: 10.0 /10
Useful & efficient service.

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Full Size | Nissan Altima or similar
Reviewed: Wed, Mar 27, 2019
About ACE: 3.3 /10
You're not able to reach an actual person when you call the phone number provided. My plane was delayed by 3 hours. I tried calling to let them know that I'd be late but wasn't able to get through to anyone. When I got there they had canceled my reservation and said they didn't have any cars available. I was stranded in a place away from home without transportation and they weren't willing to help me figure something out. I then took there shuttle back to the airport to see what I could do from there. The shuttle driver was great, very positive and helpful. Being overwhelmed by what had just happened I forgot my coat and wallet in the shuttle. I didn't realize it until I was in a taxi on the way to my hotel. I tried calling the rental agency but wasn't able to reach anyone. All around unfortunate and hard experience.

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Full Size | Nissan Altima or similar
Reviewed: Fri, Feb 8, 2019
“Great car. A few customer service issues and surprises.”
About ACE: 6.7 /10
When we arrived (Saturday) there were 2 staff open behind the counter and 3 or four customers in line, one of the staff finished up with his client and rather than help the next in line told us that his shift was over. WOW! That's not "customer service"... It would also be great to have the "ACTUAL TOTAL cost of the rental - TAXES INCLUDED" at time of pick up. Would eliminate the taxes for everything surprise at drop off time.

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