Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.

G.Aylward

Ireland

Reviewed: Thu, Aug 8, 2019

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

K.Wrench

Ireland

2 day rental

Mini | Fiat 500 or similar

Reviewed: Tue, Nov 8, 2022

“Poor”

About Easirent: 6.0 /10

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

About QEEQ: 10.0 /10

S.Banim

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sun, Sep 22, 2019

About Easirent: 8.0 /10

Very slow due to inadequate number of staff and difficult customer ahead of me

About QEEQ: 8.0 /10

D.Siciliano

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Aug 15, 2019

“What a horrible experience only three days before our wedding!”

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!