What a horrible experience only three days before our wedding!

D.Siciliano

Ireland

Reviewed: Thu, Aug 15, 2019

About Easirent: 5.3 /10

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Ireland

4 day rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Wed, Dec 21, 2022

“Easy and good value”

About Easirent: 10.0 /10

Counter staff helpful but took a while for form filling

About QEEQ: 10.0 /10

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B.Rolling

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Full-Size Van | Ford Transit 9 Seats or similar

Reviewed: Tue, Sep 17, 2019

“Terrible from all aspects, picking up, condition, add on prices. etc etc”

About Easirent: 4.0 /10

Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.