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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5782500118
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5782500118
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Gave me wrong car

Reviewed: Tue, Aug 6, 2019
About Routes: 5.7 /10
After multiple conversations, Routes told me they would give me the car I actually reserved. Even though they were polite, both times they did not call me back as they said they would. Couldn’t even complain at return time as the return experience was horrible and took almost an hour. The car they gave me was fine, but not the car I wanted.
About QEEQ: 10.0 /10
Medium SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Vancouver Airport

View more >
Full Size | Nissan Pathfinder 7 Seats or similar
Reviewed: Thu, Nov 7, 2019
“Much Cheaper but our experience was really good.”
About Routes: 9.0 /10
Reviews read were sometimes terrible but the price difference was huge. So we paid for the extra insurance and took a chance and everything was really very good. Apparently Routes rules are really strict so perhaps be careful about the T&C's. We would definitely use again if the prices stay low. They don't actually have any Nissan Pathfinders but the big Dodge was fine.
About QEEQ: 8.0 /10

M.Bourgon

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Oct 3, 2019
About Routes: 7.0 /10
The wait time at the counter was more then 2 hrs
About QEEQ: 10.0 /10

SRA

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Medium SUV | Jeep Cherokee or similar
Reviewed: Sun, Sep 29, 2019
“Too many surprise costs when I picked up my car at a time when it is too late to do anything about”
About Routes: 6.7 /10
The price quoted was extremely good however I did not realise that I would have to buy their car insurance as they would not accept any car insurance outside of north america so could not use the global coverage I already had and is accepted by every other rental agency I have ever used in Canada and in the USA. This increased my rental charge by about 65%.
About QEEQ: 8.0 /10

Manar Sarsam

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Full Size | Nissan Pathfinder 7 Seats or similar
Reviewed: Wed, Sep 4, 2019
“Routes was very professional when we dropped off the car . The staff JAY was very efficient in his”
About Routes: 8.7 /10
I sent an email 24 hours before receiving the car to adjust the price because it has been dropped . However no action has been taken ☹️ Recommendation: Routes should enhance its response procedure
About QEEQ: 8.0 /10
No unfortunately it didn’t work

K.Kowsari

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Economy | Kia Rio or similar
Reviewed: Fri, Feb 22, 2019
“Second day I could not start the car. I called them back and they said sorry we are under staffed.”
About Routes: 5.3 /10
0 customer service. I needed help to start the car at remote area they did not help me. I’m very disappointed with the service.

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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