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Live chat Email us Service Code: 1784246123
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1784246123
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Upgrade Car/Hard to find Drop off location/the straff try to selll the insurance

Reviewed: Wed, Jul 24, 2019
About Europcar: 8.0 /10
the straff try to selll the insurance eventhough i already bought AXE insurance on Easyrentcars.com She said AXE insurance on Easyrentcars.com that i bought not cover the car. I so confused but luckily i notice the messege "You've purchased insurances insured by AXA as noted above. We kindly remind you to avoid buying duplicated insurances at the counter" So i did not buy. The problem about Europcar at Marseiille Station is the straff forgot to give me the parking ticket code. So i can not exit the car park. my friend need to run to the counter to ask about the parking code. And the problem about drop off Nimes Station is the Location is not clear. It's only show "Nimes downtown 1 RUE SAINT FELICITE" So i think it's outside the station but actually it's inside Nimes Station -2 Level. Hard to find. But i got Upgrade Car. Big Space. I'm happy
About QEEQ: 10.0 /10
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Economy | Toyota Yaris Hybrid or similar

Relevant Reviews on Europcar in France

D.Hall

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Full Size Van | Renault Espace or similar
Reviewed: Tue, Jul 2, 2019
“Good apart from the pick up”
About Europcar: 8.0 /10
The car was good, BUT it took over an hour to pick it up which is unacceptable.
About QEEQ: 8.0 /10

M.Joyce

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Intermediate | Toyota C-HR Hybrid or similar
Reviewed: Sun, Jun 30, 2019
About Europcar: 9.3 /10
We had a great experience with the car we booked online. The staff on the counter in Carcassonne was very friendly. All went well with drop off.
About QEEQ: 10.0 /10
Cannot remember much of booking car as it was a few months ago but it must have been easy enough as I don't remember having any problems with it.

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Economy | Citroen C3 or similar
Reviewed: Sun, Feb 24, 2019
“Had to pay 100 euros extra to upgrade as the car class I ordered was not available.”
About Europcar: 5.7 /10
Will never use Europcar again! And will never hire from the French side of Geneva airport again - both are too much stress and hassle! No winter tyres available on a car that will spend 90% of its time driving up the alps? Then told because I didn’t have winter tyres I need to up the insurance to cover - double the rental. Then told car I ordered not available and to get a car we could fit our luggage in I needed to pay an upgrade, not happy! Then access to French side of Geneva airport is unmarked and very difficult to find - even with Satnav. Whole rental was a very stressful experience for 80 miles driven to resort and back, next time we will use a transfer service!
About QEEQ: 8.0 /10

View more >
Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Sat, Feb 16, 2019
“Europacar very helpful. Your company is a shambles and very misleading.”
About Europcar: 7.3 /10
Very good

S.Heal

View more >
Economy | Citroen C3 or similar
Reviewed: Sun, Jan 20, 2019
About Europcar: 9.0 /10
It would have been helpful at time of booking to be told it didn't have winter tyres rather than being told 30euro a day for winter tyres
About QEEQ: 10.0 /10

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