Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.

Easyrentcars is a very convenient way to book rental cars with comparison of rates among all vendor. I prefer to book via them.

They will try to get money in every way possible. Everyone was angry. Shuttle system do not work at all. Feel like a scam.

long waiting time for car pick up. Customer service was good though.

The car we used was dirty outside. Inside was clean.

Like: The shuttle driver was very very friendly. He did not waste any time. The day we returned the vehicle. The girl was super friendly also. We have already booked our next rental with them in Sept.