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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8547687121
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8547687121
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Search for Atlas Car Rentals in Melbourne

Overcharged and never refunded

Reviewed: Thu, Jul 18, 2019
About Atlas: 8.7 /10
Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.
Toyota Corolla image
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Intermediate | Toyota Corolla or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

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Compact | Hyundai Accent or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Dec 3, 2019
About Atlas: 6.7 /10
Pickup had closed even though website said it was open. Had yo pickup and drop off at rental company next door
About QEEQ: 8.0 /10

Arnab Acharjee

View more >
Economy | Toyota Yaris or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Oct 8, 2019
“Very satisfied with the service.”
About Atlas: 9.3 /10
Very satisfied with the service.
About QEEQ: 10.0 /10
Very satisfied with the service.

mm

View more >
Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 28, 2019
“a bit inconvenient as i needed to register toll payment online”
About Atlas: 8.3 /10
a bit inconvenient as i needed to register toll payment online
About QEEQ: 8.0 /10
easy booking

C.Siah

View more >
Intermediate | Toyota Corolla or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Feb 28, 2019
“Very BAD with Atlas and good with easyrentcars.com”
About Atlas: 6.3 /10
When order online I didn't purchase insurance. During pick up the staff that serves me makes me feel uncomfortable and I felt kinda like threaten while he try to ask me to buy the insurance. Very don't care attitude and I don't feel like I'm welcome at all. Eventually I end up bought the insurance which I'm not happy and willingly AT ALL. Drop off staff was completely different from the pickup staff and if it's other way round it would be great. Dropped off the car and the staff checked the car and I even asked if everything is good and the staff said everything is good and I'm good to go. Called customer service to check about the deposit refund few days after and replied I should be able to get back my deposit on 22/2. Nothing happens until 26/2 and I have to call again and asked if there's any problem with the deposit refund, replied everything is good and they will send the request to the related department to process the refund. There's still no refund till the moment I write this comment which is already 1/3. Extremely disappointed and unhappy from the very beginning till this moment of time. Have to admit this company offers cheaper price compared to others but after this experience I won't even consider about this company ANYMORE regardless of how cheap they offer.
About QEEQ: 8.0 /10

E.Butterfield

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Economy | Kia Rio or similar
Atlas
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Feb 11, 2019
“Overall great service and would book again”
About Atlas: 8.3 /10
Great service from staff at counter. Confirmation email mention to go to "M" for collection which is wrong then when you call you are told via text to go to brown section (which can't be seen as it is over head and seen once you pass and look back) then you are told to wait for a "RED" Atlas bus. Well the bus is white with Atlas in red. Also no mention on what area to wait for in the section as it is long. Why not have a magnetic sign for Atlas Shuttle for car rentals on bus for easier identification. I want the only per see on who found this to be a problem all bbn passages had similar problems!
About QEEQ: 10.0 /10

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