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Live Chat Email Us Service Code: 9935522333

I would not do it again.

Reviewed: Thu, Jul 11, 2019
About ACE: 6.7 /10
Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on ACE Harry Reid Int l Airport


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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Nov 27, 2019
“Awesome service! Great Value!”
About ACE: 9.3 /10
Customer service from pick up to drop off was fantastic.
About QEEQ: 10.0 /10


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Full Size | Nissan Altima or similar
Reviewed: Mon, Sep 16, 2019
“Price was good if you have the extra time to be transported to two separate rental centers.”
About ACE: 8.3 /10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sat, Jun 8, 2019
About ACE: 7.7 /10
The car was not clean thoroughly, I found M&M wrappers and other trash under the driver seat. When we returned the car, the company was going to charge $50 cleaning fee. We have sands in the carpets, not a lot because we did try to clean it by taking the carpet off and shaking it.
About QEEQ: 10.0 /10
We didn't have any price drop, so can't comment on that and I didn't check other website too.


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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, May 12, 2019
“Make sure you don't leave you expensive sunglasses in the car. You won't get them back.”
About ACE: 9.0 /10
Returning my sunglasses would have been nice since I was there waiting for the shuttle for 15 minutes after it was taken for review.
About QEEQ: 8.0 /10
Easyrentcars app worked fine


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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Mar 26, 2019
“I do not recommend Ace car rental, they did not deliver on the reservation promise”
About ACE: 4.3 /10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
About QEEQ: 10.0 /10

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