Dislike: That the rate was higher than was what was contracted for. Fortunately, I had printouts and e-mails to prove it. Dislike: That the rate was higher than was what was contracted for. Fortunately, I had printouts and e-mails to prove it. ">
Like: The car, a Ford Fusion Hybrid, was an excellent, well-designed and maintained piece of equipment. Great car. Rate did not match the reservation rate (it was higher, due to "taxes and fees", but was quickly corrected, once I showed the printout and e-mail, which did include taxes and fees. Dislike: That the rate was higher than was what was contracted for. Fortunately, I had printouts and e-mails to prove it.
“Felt ripped off on all fronts. The car was nice but a disappointing booking experience”
About Dollar:7.0/10
Would not use Dollar again. Alamo are better.
The car had a built in Sat Nav which they didn't advise us of so we paid for extra for a Sat Nav at almost $10 a day including tax which we didn't need.
Got stuck in traffic so returned the car 2hrs later than specified and ended up paying for another day hire.
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Met / Exceeded Expectations
Dislike: That the rate was higher than was what was contracted for. Fortunately, I had printouts and e-mails to prove it.
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