customer service could be more improve

we got a car with smell smoke so strong. The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.

Always a good deal.

Car was excellent...and there was no hassle while picking up of car and dropping off. however the security deposit of 10000THB has not yet been refunded by yesaway. They said within 30 days of drop off money will be refunded and we did the same on 9th october. Its 11th November now and there is no sign of refund.

The were great. I was late for my flight and they allowed me to drop off the keys at the desk without their normal inspection.

Awesome deals

Like: Quite easy and friendly . All done through Wechat.
Dislike: deposit of 15K baht turn me off when need 30 to 45 days to return.

Like: Fuel economy. Clean interior. Minimum administrative work.
Dislike: Nothing.