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+49 6107 6353100
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00308 491 0209
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Live Chat Email Us Service Code: 7034301333

Great experience.

Reviewed: Sat, May 25, 2019
About ACE: 9.3 /10
Staff very cooperative and pleasant.
About QEEQ: 10.0 /10
Economy | Chevrolet Spark or similar

Relevant Reviews on ACE Harry Reid Int l Airport


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Economy | Chevrolet Spark or similar
Reviewed: Mon, Jun 17, 2019
“We were second in line and it took over an hour for rental”
About ACE: 4.0 /10
I will never rent from then again , we were second in line and waited over an hour , people were behind us and someone left on break. The man that finally helped us was such a salesman and I had to argue with him to not get insurance for a half hour. He finally gave in and when I returned it I realized the city and my age and zip code were incorrect. He never made a copy of my insurance either . I felt like I was at a used car lot.


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Medium SUV | Ford Escape or similar
Reviewed: Thu, May 30, 2019
“Not as expected or promised”
About ACE: 8.0 /10
They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.
About QEEQ: 9.0 /10


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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Apr 22, 2019
“great experience”
About ACE: 8.7 /10
The only downside was taking 2 shuttles
About QEEQ: 10.0 /10


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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Mon, Feb 25, 2019
“Very good except for location.”
About ACE: 5.7 /10
Did not know was not in rental car center. Another shuttle. Also not open early enough to drop car and make early a.m. flight out so had to drop the nite before.
About QEEQ: 8.0 /10


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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, Feb 3, 2019
“Was told there were no cars available by pick-up shuttle and that I have to rent from someone else”
About ACE: 8.0 /10
Was told there were no cars available by pick-up shuttle and that I have to rent from someone else. Fortunately I told the fleet amanager I had a minivan and he said there may be one coming in the next hour or so if I want to wait. Then i minivan came behind us and he said I could have that one as soon as it was cleaned. Then the minivan wasn't completely full of gas, so I had to find someone to tell, and instead of filling they just made a note of it so I didn't need to bring it back full. Otherwise everything went well ... the minivan was fine, and clean. Price was good. I would rate Ace a 1/10 because of this ... it was quite a shock to be told there were no vehicles to rent and handed a written apology from the company. It seems ACE should have helped me get a car from someone else, and or t lucky that I mentioned I had a minivan and that one came in. In the end everything worked out ... but only because I pushed.
About QEEQ: 8.0 /10

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