Straightforward. Best price available.

A long wait for shuttle bus on pick up. Staff at counter a little slow

worked well

The woman who helped us at the counter was extremely helpful and nice. Upon returning, the man who helped me was great. He mentioned he had only been on the job a month, but I couldn’t notice. Car was great for what we needed.

Did not put the physical location of the pickup spot in the info.

Overall it was good, but it was twice the price it should have been

Good, but far too expensive — I would not have hired had I another option

Excellent service from the staff at Europcar. I was late in on a flight and they remained open for me. and upgraded me rather than send me to the far-away depot. They also facilitated me changing the details of my booking as my credit card had recently become out of date. Fantastic service all-around.

We had to wait well over an hour for our car. We were initially told we were being upgraded (which seems to happen every time we hire a car) but the upgraded car could not be found so we were told we would be upgraded still further. Despite being very clear we wanted (and had booked) a manual car, when we went to our car we found it to be an automatic. Having waited for nearly an hour and a half to get a car we could not be bothered to go back to the check in desk to argue! If we had known the car was to be an automatic we would not have paid for a second driver as only the first driver was comfortable driving an automatic.