Very Good, New Car

Another good experience

Excellent website. No problems

Service staff at counter were friendly & efficient.

Very easy to use and perks makes it more attractive.

そんなに期待はしていなかったのですが、車の状態は日本のレンタカーのレベルでした。(チェンマイは地元の方々も車を綺麗な状態で乗っています) カウンター・車の受渡し担当など、関わったスタッフは全て親切でした。

日本で予約をしたのですが、迷うことなく予約できました。 バウチャーをプリントアウトして提出したので、レンタカーのカウンターでもスムーズに手続きが進みました。

Like: Best rental rate and car in good condition .
Dislike: nothing.

Like: Staff was very polite and helpful
Dislike: Firstly they said the email name in the booking was incorrect which I found odd when it matched. Secondly I booked a Honda city but was offered a Honda Jazz. When I insisted for a similar size car, they said jazz was a 1.5L which is similar to city 1.5L. But I insisted that I needed the car size to be similar due to luggage and stroller storage space needed. After some discussion, they finally agreed to change. Thankfully I insisted if not I would have been stuck with a Jazz with 3 bags and a stroller which would be impossible to fit in the trunk. Also the tinting was very dark and heavy - but this seems to be the norm in Thailand Lastly when I dropped off the car, the staff forgot to gave me a copy of the declaration form and I waited 20-30 mins at the counter as the staff was parking the car. But still overall I am satisfied