Really good experience

It is a cheating company. They force you to purchase liability and collision insurance even if you have those insurance coverage on your personal car. Those insurance is transferrable to rental cars.

The car was not very clean, there was some trash in side the car, spilled coffee on the back doors and the tire pressure light was on. We checked all the tires and they seemed fine.

The hidden fees are not explained at booking. The man at the desk kept pointing to signs on the counter and wall instead of answering my questions.

This place has 1 star reviews for good reason with their bait and switch prices doubling the online quote with excessive “Mandatory” fees most other rental companies don’t require. The manager of the store who also was my attendant behind the desk had the NASTIEST take it or leave it attitude when i expressed that none of these extra fees were specified in the booking process and blamed the booking platform.

The cars front bumper was falling off, and it had all kinds of dings on it. The paperwork was printed so small you couldn’t hardly read it and had all these rediculous added fees that they tried to get me to agree to. They said they couldn’t take my insurance and I had to get there’s. I argued and they finally took mine. It was a big deal trying to get a shuttle from the airport to the car rental place. We waited over 45 min for the van. I called them 3 times before someone finally showed up.