Not pleasant, spent a lot of time on the phone trying to solve a problem.

I didn’t end up getting the car because the guy behind the counter at right cars was rude, and very condescending. I ordered and had paid for a mid size car and he only said he could give me a small car for the same price. I decided that I had paid for a mid sized car and left to go hire a car through thrifty instead.

They bait you with low rates and then force you to take "mandatory" insurance that triples the price of the rental. They tried to give me an old car with cigarette burns and smell at first and I had to insist for them to give me a reasonable clean car. The car had barely any gas on it. I assume on purpose so I return it with more gas than they gave me. Their service is horrendous! You should not do business with them anymore or you will loose your reputation. You will certainly loose my business.

We couldn't lock our doors because we didn't have a way to open it. The engine lights went on when we arrived at our location. The wear on one of the tires was uneven making the vehicle shake.

I was quoted $36 and ended up paying $150 ish dollars - not cool. Mandatory fees and bla bla bla .... not a happy customer. The pickup time took forever and the associate behind the counter was NOT at all helpful. Will not be back.

Rental agent wanted to add insurance fee of over $100 onto my rental, I refused and now am going the hell of getting my money back. No one likes secret fees in an off site rental location. Also the van driver never helped with the luggage, greeted us, and drove way too fast. Really disappointing