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Reviewed: Tue, Oct 4, 2022
About Europcar: 9.0 /10
Nice car, well maintained and the service was superb
About QEEQ: 9.0 /10
Was a bit reluctant using QEEQ as this was the first time using them. BUT it was an awesome service
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Luxury SUV | Ford Everest 5 Seats or similar

Relevant Reviews on Europcar AUCKLAND CITY


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Compact | Kia Cerato or similar
Reviewed: Thu, Aug 25, 2022
“Got a better car”
About Europcar: 10.0 /10
Booked a Kia Cerato, the staff gave me an Audi A1. Really surprised me. Feeling this is the best rental company in the world.
About QEEQ: 10.0 /10


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Full Size Van | KIA Carnival or similar
Reviewed: Sat, Feb 22, 2020
“Great car shame on them about the paperwork, double dipping payment & held $$ and overcharging.”
About Europcar: 9.0 /10
Disappointed as they have overcharged me. Booking was for NZ$316.83 (AU$302.83) + $200 bond, So AU$502.83 was frozen on credit card. But when I returned the car they charged my card with NZ$373.83 instead of the $316.83, petrol was filled there was no reason to take any extra. Invoice still has not been supplied despite requested. Further they were still holding the AU$502.83 a week later in pending as well as being paid on the 17th for the car. So they had double dipped my card for 5 working days overdrawing it as well as taking an extra $57 with no explanation.
About QEEQ: 9.0 /10

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Small SUV | Holden Trax or similar
Reviewed: Sun, Feb 9, 2020
“I would rather forget it”
About Europcar: 7.0 /10
It was a terrible experience when you pay for a small SUV and you get a sedan and you are told its a similar vehicle. The staff had no interest or care, all they kept saying is it has 5 seats and can hold your bags.
About QEEQ: 8.0 /10
If you are going to let people book a SUV can you atleast make sure it comes with some sort of guarantee that your customers dont end up in a sedan. If I wanted a sedan, I would have booked a sedan and saved money. Im writing this review and I kind of know there is no hope in hell anything is going to come of it, but I have to try.


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Full Size Van | KIA Carnival or similar
Reviewed: Fri, Jan 3, 2020
“Family car rental”
About Europcar: 8.7 /10
Basically service was good. There were two staff working. One was super helpful and friendly, the other needs more training, I think. He didn’t know how to install the child car seat. We ordered a car seat in advance, so we were a bit annoyed to find that it hadn’t been installed before we arrived to pick up the car. Other than that we had a very good experience.
About QEEQ: 10.0 /10
Good service. Questions were answered quickly and thoughtfully.

Tom Kwok

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Medium SUV | Chevrolet Equinox or similar
Reviewed: Wed, Jan 1, 2020
“Car pick up totally not my booked type, no similar car type provided”
About Europcar: 7.3 /10
I have even spent more money to book my desire medium SUV car with brand Chevrolet Equinox. However, I could only be offered a Holden Commodore (not a SUV at all) when I picked up my car. The staff explained to me that the car was broken in accident. Anyway, I known accident is unavoidable, but I wonder why don't the staff arrange similar car for me? Its totally not a sport car type that I wanted. And no any notification to me, and I have no better choice other than that. So disappointed to my trip in these few day. Hopefullly it has not affected my trip, but feel something lose. But the staff services are good overall!
About QEEQ: 8.0 /10

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