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Live Chat Email Us Service Code: 2048779274

Worked well overall

Reviewed: Fri, Jun 10, 2022
About Apex: 9.0 /10
Had to wait 35-40 mins for shuttle from airport when told by phone would only be 10mins.
About QEEQ: 10.0 /10
Medium SUV | Mitsubishi Outlander or similar

Relevant Reviews on Apex Melbourne Airport


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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Dec 17, 2019
“Great price and great service!”
About Apex: 9.7 /10
Absolutely top notch. We, unfortunately, had a couple of problems develop with the first car we were supplied out of Melbourne. Our first opportunity to address our concerns was when we reached Sydney. The fella who helped us out (Peter?) was exceptional. He was quick to recognize and agree with our two concerns and had us out fitted with a new vehicle right away. The efficiency of how we were dealt with was impressive and he even went well beyond the call of duty to help direct us properly towards our destination point. My wife and I drove away from this experience feeling truly valued as customers and we have recommended your firm to others already.
About QEEQ: 10.0 /10
I had no problems at all, that I can remember, with the booking process. We had a problem with the first car we received and using the web platform to address our problem was excellent. We were contacted in a very timely manner and were helpful in dealing with the problem.

Paul C

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Aug 9, 2019
“Great service all round. Good system from start to finish. Will use again for sure.”
About Apex: 9.7 /10
Apex were great to deal with. No problems at all.
About QEEQ: 10.0 /10


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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Mon, Jul 29, 2019
“Good service and a great car”
About Apex: 8.7 /10
The car was great . Almost new and very comfortable. It was great value
About QEEQ: 9.0 /10

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Mon, Jul 1, 2019
About Apex: 10.0 /10
I had an issue with pick-up due to my flight being delayed and me being unable to change my booking to after hours pickup. The customer service was amazing from the manager as he was able to change my pick-up time, day and location due to the circumstances which made my life so much easier. The car that I received was also so much better than I expected. The Hyundai Accent had car play and cruise control which was perfect to use for road trips across great ocean road.
About QEEQ: 9.0 /10


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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Thu, Mar 14, 2019
About Apex: 7.3 /10
Extremely limited hours for a rental location at the airport - closed at five.
About QEEQ: 7.0 /10

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