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Live chat Email us Service Code: 6922389115
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6922389115
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Booking was great, Alamo were awful

Reviewed: Sat, Apr 20, 2019
About Alamo: 7.0 /10
Alamo were absolutely awful. We arrived and went to sort the car, we were asked to choice the car, I asked if we just picked any, to which the man said yeah. We just choose the one he had up, it was the size we needed. He said I needed a car seat which I had to pay for. He went over the cost of the seat and that was it. A day later I checked my online banking to see £1200 had gone out of my account. When I looked on the paperwork, we had been charged £1200 for the car. I couldn't understand why as I had paid for the car. When I looked into it more, we had been charged an upgrade charge and taxes. The car we had was an upgrade. He never at any point said its was upgrade or chargeable. We went back and they changed the car for one we had paid for. The lady we spoke to said she was sorry, but didn't seem surprised. I think it was awful that we could be offered a car and not told you will pay £1200 more. What A con. We also didn't need the car seat as all the children were old enough, that did get removed from the costs. I'm so disappointed that they could do what they did. If I hadn't have gone back we would have been charged all the money.
About QEEQ: 10.0 /10
Large SUV | Ford Expedition or similar

Relevant Reviews on Alamo LOS ANGELES INTL ARPT

I.Ch

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Intermediate | Hyundai Elantra or similar
Reviewed: Tue, Jun 14, 2022
“Good car”
About Alamo: 8.0 /10
Good
About QEEQ: 9.0 /10
No have
post image

W.Rehmat

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Sep 24, 2019
About Alamo: 10.0 /10
Seriously impressed with the quality of service they offer.
About QEEQ: 10.0 /10

G.Nebert

View more >
Full Size | Ford Fusion or similar
Reviewed: Thu, May 30, 2019
“Average”
About Alamo: 6.7 /10
Found the desk staff treated me like just another number and did not care. Choice of cars was excellent.
About QEEQ: 8.0 /10

J.Vermeulen

View more >
Compact | Nissan Versa or similar
Reviewed: Thu, May 9, 2019
“Average”
About Alamo: 6.7 /10
The car was received with a lot of scratch marks and the personel in attendance didn't seem to care. Took photos myself for future reference. On my way to the hotel after a 26 hour trip I realized that the car were only half full. Again took photos for my reference. Received an additional bill of $141,67 after my trip which are unexplained and cannot be for gas alone. Await reply. Very average experience and will think twice before using Alamo again.

B.Lim

View more >
Standard SUV | Ford Expedition or similar
Reviewed: Sat, Sep 22, 2018
“Fast pickup, excellent car”
About Alamo: 8.6 /10
Like: Pickup was fast, car is clean n match the model i have requested
Dislike: Maybe the staff could have a short brief to show us how to use the basic functions of the car after handing the car to us

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