Overalll good experience and a quality vehicle. Dissapointed that requested car was not provided.

Very easy process, friendly and polite! Definitely recommend this location for car rentals

Great deal for car rental compare to other apps

Great experience with Europcar! Had e new car with modern features. Thank you.

I had to return the vehicle on 25/09-21 by 16:45 and indeed I did, but the counter was already closed and there was no one to get the vehicle so I left the key in the safe. The next day I received an email from Europcar that the vehicle was returned in 26/09-21. I hope everything is fine and Europcar will not charge me for another day. Sincerely. Jacob G.

The drop off email could describe more specific . No postal code. And the first instruction about the drop off location is wrong. The way to return the car is different between the real way. The letter says “put the key to the key box of the branch in the Frankfurt station”. Instead I return the key to the staff on the parking lot.

Thanks for your assistant on line.That’s really helpful on time to deal with all of my questions about the rent car.

waited 90 minutes to get car. long queue due to staff off sick. apologies given. but dreadful start. Car hadnt been cleaned.