Will never use JC car rental again.

Waited 90 minutes to get a car because the person that easy rent cars did not send over our confirmation number so they had no record of us being there. When we dropped off the car on the way back they told us we would have to take a uber back. Guy in front of us argue place to get a ride back. When we booked we thought it was right at the airport not off site

Showed up a half hour late to pick me up. Was supposed to get a midsize car, received an economy size, car was not in great shape with scratches and the ceiling was stained brown. The overall rental had a bunch of extra costs and charges.

Louis was very helpful and informative

They tried to force me to pay for insurance and didn’t even up renting me the car. They left me no options but to cancel. And then they wouldnt even drop me off at another rental car place, forced me back to the airport, waisted about 1.5 hours of my time.

Waited 45 minutes to be picked up. Car was not cleaned. It was filthy, with crumpled up fast food bags under the seats. Seats had tears and holes in them. Car was 3 years old with high milage, had not been maintained and had mechanical problems. They charge $10/day to NOT use their insurance. The company is not staffed full time, so we had to make an appointment to return the car. the rep showed up 1 hour late, so we sat in a lousy neighborhood, in the heat for an hour waiting for him. The reps English was poor, so it was very difficult to communicate.