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Excellent

Reviewed: Fri, May 28, 2021
About SURPRICE RENT A CAR: 8.0 /10
This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.
About QEEQ: 10.0 /10
Great booking platform always finds us good deals.
Economy | Toyota Yaris or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Peter

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Mini | Fiat 500 or similar
Reviewed: Sat, Sep 14, 2019
“I advise not to rent from Surprice”
About SURPRICE RENT A CAR: 8.0 /10
I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a € 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost € 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to € 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards
About QEEQ: 10.0 /10
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A.Gibb

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Compact | Fiat 500l or similar
Reviewed: Thu, Jun 27, 2019
“Easy”
About SURPRICE RENT A CAR: 10.0 /10
We booked 2 cars and the whole experience flowed without a hitch. A+++++
About QEEQ: 10.0 /10
First class service, great operation, no improvements needed just keep doing it

T.Bultel

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, Jun 20, 2019
About SURPRICE RENT A CAR: 6.7 /10
Diffcultés de récupération du véhicule. Aucune aide de personnel. Problème administratif . Solution trouver au bout de 2h. Personnel non chaland . Pas agréable . un regret d’avoir choisi surprice rent a car. Difficultés de communication avec le personnel faisant mine de ne pas comprendre.

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Mini | Peugeot 108 or similar
Reviewed: Thu, May 23, 2019
“average”
About SURPRICE RENT A CAR: 7.3 /10
Well, first of all they never answered the phone when we tried to call to inform them that our flight had been changed and that we would arrive earlier. So when we actually arrived, they were not quite happy. Still, we got the car. But then, they asked for a credit card, which we had, but didnt want OUR credit cards so they made us pay an insurance to cover the "risk" of not having a credit card. Anyways, the car was fine and we were pretty satisfied with it. Just the employees were a bit off.
About QEEQ: 8.0 /10

G.Cairns

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Mini | Peugeot 108 or similar
Reviewed: Sat, Apr 20, 2019
“Less problematic than expected - eg didn’t find “hidden” damage on return!!”
About SURPRICE RENT A CAR: 9.0 /10
Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!
About QEEQ: 7.0 /10
Easy booking and good communication.

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