Terrible

Terrible people. Terrible customer experience.

Great app. Good customer service.

Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.

Price was good.

The absolute worst car rental company in America..shiesters..it’s like getting pick pocketed in a supposed business..run as far as you can from them

Originally I read that I needed proof of insurance in order to not purchase insurance which was no problem, but when I went to pick up the car I discovered that I needed ridiculously high coverage and so had to pay $15/day for insurance. Then I also found out that I had to pay for a sun-pass toll thing for another $14/day. In their defense, both of these items were listed in the small print, but I felt taken advantage of. Then the car I ordered was supposed to be a small car and I was given a minivan which I didnt need or want but they said they had no other options. And finally, they gave me the car with only a 1/4 tank of gas which was very inconvenient for my 36hour rental. Was not impressed.

No complains about easycars.com. Seemed to work well and do its job.

If it is going to operate out of a major airport, it needs to adjust it hours. No one answered the phone, and there was no shuttle to the business. I had to rent from another company at the airport.