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Live Chat Email Us Service Code: 4402161274

Waited over 1.5hrs for Shuttle pickup and was late for meeting

Reviewed: Mon, Feb 25, 2019
About Apex: 8.3 /10
Great face to face. Shuttle collection process must be improved. I called at opening time and gave my name but it appeared that the shuttle didn't attempt to collect me or it drove past and did not collect me.
About QEEQ: 8.0 /10
Economy | Hyundai Accent 2 Doors or similar

Relevant Reviews on Apex Sydney Airport


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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sat, Aug 24, 2019
About Apex: 10.0 /10
Apex staff were very friendly, polite and extremely helpful.
About QEEQ: 10.0 /10

Vivek Ch

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Sat, Aug 10, 2019
“I need to extend the car for one more day . But I haven’t them helpful”
About Apex: 7.3 /10
Good service and good car but car back seater handle was not good, two or three more plastic cases came out while i use it
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Mini Van | Hyundai Imax or similar
Reviewed: Tue, Jun 18, 2019
“Great Car, great service, will use again (with more questions next time)”
About Apex: 8.7 /10
Car was great but we had an early international flight and it was a hassle, almost missed our trip back to the US because the office was not opened before 8am and we had to go to another location to drop the car (and wait 30+ minutes for the next shuttle). Otherwise all was great, loved the car, the support staff was really good, just that drop off and not knowing that we could not drop off early was a pain.
About QEEQ: 10.0 /10


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Compact | Kia Cerato or similar
Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!


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Mini Van | Hyundai Imax or similar
Reviewed: Fri, Aug 31, 2018
“Very enjoyable”
About Apex: 9.8 /10
Like: Great service, and location, also the coutercy service to the airport was excellent idea
Dislike: Try up selling double insurance, Also for Bond $500.00 is reditculous, and the international fee $10.50was not mentioned prior when booking on line, could have done on the phone, and would have save $10.00 on insurance the difference and $10.00 on fee, can’t win it all

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