Happy with service

Great service and understanding of the staff as usual. They gave me the choice of car during the pick up and were very informative and fast. During drop off they were also fast and cooperative.

Very easy responsive. My flight delayed so I wrote to them asking to postpone the pick up and keep the reservation which they helped me with

Le personnel d'Alamo à Toronto m'a fourni une voiture d'une gamme supérieure sans surcoût. La prise en charge a été hyper rapide (15' entre mon arrivée au comptoir et mon départ de l'aéroport). Le retour à l'aéroport de Montréal s'est passé encore plus vite (5' maximum). Le seul petit bémol est qu'on m'ait proposé une option 0 reste à charge en cas d'accident alors qu'il me semblait avoir déjà une assurance complète mais ça ne coûtait que 4,99 CAD par jour donc je l'ai pris pour être sûr. Vraiment une excellente expérience de location. Je recommande vivement Alamo.

The car was nice and pretty new but it was not very clean. There was a funny smell in it, like humidity... I tried to leave the windows open but it kept coming back. Also there was some dust and marks of what looked like someone opened a can of coke on the car... Even the mirror had those stains...

The fee for filing up is too high. The vehicle is not that cheap.

booked a car with baggage compartment, however, changed a hatchback, not enough rooms to put my mom's wheelchair