Like: Apex we're so friendly and helpful and the car was perfect Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it
“Flat tire due to the tire condition and had to pay $500”
About Apex:7.7/10
I felt real unreasonable that I had a flat tire absolutely for no reason, and they made me pay for the loss although I explained there were no sign of hitting anything, and that the road condition was absolutely clear.
Despite of the insurance I choose to participate, I had to pay only $500, but without the insurance it would have been more.
I understand I am responsible for the losses that I cause by my mistakes, but I was a bit surprised that I also have to be responsible for losses caused by the initial car condition, which should e taken care of by the rental car company. Although the company may offer a good deal for car rentals, I now understand that the price is only for the low quality of their car maintenance and hence the customers need to cover up for any losses including the company's faults.
I highly recommend to opt in to the right car insurance program when you are renting from here.
Like: This is the second time we've rented off you - an enjoyable experience. Dislike: Shame you won't pick up and drop off from the International Terminal. We travel with 2 large golf bags, 2 others bags and hand luggage so it would be nice to be collected at the terminal rather than having to navigate our way across to the pickup area.
“Great value - other major companies should take a lesson”
About Apex:9.2/10
Like: I travel frequently and rent cars at times. Other major rental agencies have much to learn vs Apex. I had two drivers and insurance included for much less than other options. Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.
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Excellent
Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it
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C.Noble
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M.Riley
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View more >Dislike: Shame you won't pick up and drop off from the International Terminal. We travel with 2 large golf bags, 2 others bags and hand luggage so it would be nice to be collected at the terminal rather than having to navigate our way across to the pickup area.
Brad
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View more >Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.