TAIWAN(CHINA) CAR RENTAL REVIEWS

In the accident, I accidentally scratched the car a little, but the car rental company opened a large amount of compensation, because the credit card has copied my information when taking the car, the staff did not come to check when the car was returned, only told me to stop Stop in the parking lot, then tell them the location and take a photo. Finally, back to my country, the car rental company brushed a huge amount of compensation, and the damage was not seen at the time. I was forced to pay under the pressure. 在意外中，不小心把車子刮花了一點，但租車公司卻開大額賠償金額，因信用卡在拿車時己複製我的資料，還車時工作人員沒有來檢查，只叫我在停子停在停車場，然後把位置告訴他們和拍照。最後回到我的國家，租車公司卻刷了巨額賠償金，而損壞部分是我當時沒看到的。在強迫下無奈付了。

Very good service and accommodative. We were quite concern about insurance coverage as it seems insurance does not provide Act of God protection which makes us very worried as Hualien is prone to weather change, landslide, earthquake and windstorm. Will not consider rental in the future as we have no mean to pay for losses to the car if damaged by natural disaster

Instruction on pick up from Chailease at Airport is not clear from confirmation given by Easyrental. Chailease did not have an Airport counter and no instruction was given to us to call Chailease or where to find Chailease to arrange transfer to pick up area. Wasted our time . Also when we wish to extend the hire, the service staff does not seem to understand my request.

The car had the smoking smell. I hate that. The rest is quite good.

Our first booking was not successful. Only managed to get the car at 2nd try. So far so good.

I called the company as instructed when I cane out from the restrict area. Firstly, they claimed no booking under my name. After I told them the booking reference number, they asked to wait for a while. After two more calls, the car arrived 50 minutes later.

When I used "Live Chat" with your staff, they just told me to call the car agent.

Friendly staff, personalized service. Sent me information on driving in Taiwan.

車は日産の完全なる新車で気持ち良くドライブを楽しめました。保険がセットされている料金なのもいいと思う。台湾でなドライブは初めてでしたが、めちゃ楽しかったです。高速代は安くて燃料代も安かった。また利用させて頂きます。

予約も簡単で保険がセットされている料金が良かった。

Staff were professional and reasonably efficient in the check out and check in progress. The car was in good order, clean and relatively new. Staff took the time to explain the rental contract, which was largely Chinese only. They also took care of tolls, which were post-paid, and provide shuttle to/from HSR Tainan station.

Was literally the only option I could find to pre book cars for Taiwan online.

Very friendly pick up staff. Speedy process. Nice car.

The staff was very polite, efficient and helpful. He explained everything clearly. He also help to check the car in detail.

Didn't get the car I originally wanted.

The company didn't know about the baby chair.

ワーゲンポロのつもりで予約していたらフォードのフォーカスが来て残念

とくに無し

The deposit was actually billed and paid. Had to wait 60 days for the refund process to start. The deposit was more than the actual rental of the vehicle...

Convenient and easy comparison between rentals. Good price when stacked with discount vouchers

Récupération difficile par téléphone (pas de puce à l'arrivée) avec un correspondant ne parlant pas anglais

車はフィットもしくは同等の車種とのことでしたが、それよりもランクの高い車でした！空港の迎え等もスムーズでした！もしかしたら、日本語ができるスタッフもいるかもしれませんが、こちらが英語だった為か英語対応可能のスタッフだったので、返却等もとてもスムーズでした！おかげで最高の旅になりました！

The person in charge was on time on arrival to airport. He was very pleasant and friendly in attending to our request etc: clip for phone used for navigation, charger port in car, and was very detail in teaching us how to use the car . return process was very fast and he took us to the mrt station in airport as well .. thanks for making out taiwan trip wondeful.. car was great

Easy

Smooth and convenient

Great car, friendly staff. Had the car for 3 weeks travelling through Taiwan.

Car fail to start on the first daycare

An older car than I expected for that amount of money, but it was in good condition. Staff was friendly.

Seems like you can't do anything after the booking is made, so the value of your services somewhat diminishes.

The employees are professional and the conditions of the car is good.