PRAGUE CAR RENTAL REVIEWS

very good

I paid for VW Golf "or similar", but got a Skoda Fabia instead. Service counter insisted this is the same category. I did not had internet yet as I just landed from the flight, so I couldn't verify that. Later, after I checked it I understood I got downgraded. This is a fraud. My tip for others: check which Skoda is in your class before you go there, so they won't fraud and downgrade you like happened to me. The man on the counter was nice, but still in general being fraud made me really mad eventually.

Everything is good, no annoying stuff tried to sell you insurance and the car was almost brand new (1500miles only)

staff was friendly and helpful. Car conditions were good.

Nous avons mis plus d'1h45 pour prendre possession du véhicule au comptoir de location Rent plus. Il faudrait mettre plus de personnel à la réception clients car l'agent de comptoir nous a précisé que les derniers de la file en avaient au moins pour 3 heures d'attente.

RAS Très bien.

I rent the cars twice. The cars got problems that I had to drive back to change it or have it be fixed.

The staff at the office was really good and pleasant!!

It's ok. But one of the lites on the car didn't work. And no manual inside the car

It's nice

Yes the car provided by budget is good

Excellent service

Good and simple process, I use them pretty a lot

Good support from the staff even although at the end I did not get what I aksed.

little staff. staff must personally go to the car from the office (from 1 to 4 floors) to issue a car. when we arrived at 9.45 in the morning the office door was closed.drop off a car on the 7th floor, there were no parking lots and staff, I had to go to the office on the 1st floor to the office.

мы брали машину в аэропорту. пункт выдачи был закрыт и не было никакого сообщения .на сколько времени и откроется ли вообще. ждать пришлось пол часа. потом все было быстро и просто. заплатили проверили получили ключи и поехали.

Better signage or information as to where to get the courtesy bus

Was given a better car then expected

Got a good deal, thanks

Très bien.

Très bien.

Exelent service

Hi The service was great. The price droped but I did not see it reflect in my credit card. Will appreciate it very much if you will check it and credit me. Again, was very pleased with your service Thanks Shlomo Kabesa.

The counter staff were very helpful and offered me complimentary water too, which was nice

Front passenger side window went down by not back up. All other windows were fine so likely a broken window motor. The car only had 15k kms on it though. Called the Budget support line but got no real help. When returning the car, mentioned it to the guy at the desk was not at all interested and he literally said "what do you expect me do to about it".

I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.

Terms and conditions of insurance should be more clear.

counter staff were complicated to deal with. the car group i ordered was not available and they only offered me a downgrade, or to pay for upgrade. no gps available to rent.