PRAGUE CAR RENTAL REVIEWS

We faced one major issue when the ADD BLUE red warning light came on. And we were not aware of this problem. We asked around and googled about it - and wasted a lot of time. We spent 24 Euros, filling the Add Blue - this was not informed and I feel this should not have occurred.

We were not aware that the Zero Access that we bought from your company does not kick in - and that we have to pay for all damages before and then your guys would refund it. I am really not happy about this one. When we pay Zero Access we should not be paying anything at all. This should be seamless for us. Next time we would rather go to Rent Plus rather than you all.

please put a ICE scrapper in the car !

they've stoln money from me

Best price i could find for my trip, my car was upgraded to an SUB at the counter. very happy will look to use you again.

Второй раз. Прекрасно. Очень надеюсь на 3,4,--10000 разы. Всё замечательно.

The counter staff was very helpful and friendly was explaing to both of us the details of the car and we felt very comfortable with her plus it was a new car and we are so happy with it

I didn't gave 10/10 because, like every location, they promess you a golf which you never get (skoda for us).

Rental vehicle was supposed to be a Mercedes Benz Vito. But the vehicle i was fiven was a very old, loud, and smelly Peogeot Traveller with iver 85,000 km.

Car was new

No

I would have preferred more courtesy at the desk. The man in return, was amazing!

everything is great!

The car need better cleaning. Inside was very dirty and there was some paint all over the seats.

Another one with Green Motion and this one was the best one. Absolutely fast with documents and perfect check (even if I didn’t saw some micro scratches, owner signed it in my documents). No pressure about extra insurance; no need to leave cleaned car (as other times with Green Motion happened).

As always with you - fast, best prices with extra rebookable protection if the price will drop down.

They gave me a new Fabia. It was very clean and nice from every angle. Staff was kind. My deposit didn't refund yet and i'm still waiting but generally i pleased.

AVIS cheated on me at my arrival as well as at my departure. I booked SUV and was going to be given small hatchback. I had to pay a lot more extra money at counter for SUV. After I returned the car, AVIS surprised me with heavy penalties for extra days, late return and unspecified fees. I found that out only from my bank account weeks later. AVIS didn't respond to my queries until I contacted police and consumer protection. They apologized and returned money.

There was a long queue, only one staff to handle

Машина совершенно новая.

New car, great value

The assistant who gave the keys lied about their fuel charges. Being misled by that I left the fueling to them. Ended up paying more in extra charges than the cost of rental itself.

Too long to get car not very efficient

Yes

The counter staff was a bit rude and uninviting. They were telling me that they didn't understand the Easy Car Paper and they wanted confirmation number in a specific way. Just uninviting.