DENVER CAR RENTAL REVIEWS

We waited for the shuttle service to the rental car area for over an hour. Very unapologetic.

They had the pick up time wrong. Said they didn't have the car I requested (we'd have to wait 8 hours). so we had to upgrade. Gave us the wrong car. Took 20 min. extra to redo paper work

I've always used them will use again, except last experience was not good.

We had to wait 40 minutes before someone picked us up at airport. I tried to call customer service and was on hold for over 20 minutes.

The car had plenty of room but the service was the worst I have ever experienced. The management at the denver location could have cared less about any issues with my rental. She even walked away from me while I was talking.

The car was great. Super easy drop off. Unfortunately the computers were not working on our arrival so we spent over an hour waiting for them to re-boot after a 26 hour journey - The staff were friendly.

Wonderful experience! Rental process was fast; and return was customer service that was above and beyond thanks to Charlton, the agent the checked us out.

It was easy to book and instruction on where to go and documents needed to rent the car were quite explicit. Overall, a very good experience.

Waited over 1 hour to get my car. Need to have more people at the counter.

First car they gave me had a tire going flat. Car was not clean and dinged up. Took pictures as I was totally nervous I would get charged for it. No air on shuttle, shuttle was slow in arriving, service was slow. I will not book with them again.

easyrentcars was easy and I appreicated being able to buy the insurance at the time of booking as well.

I would never go through Fox Rent A Car again. It was my first and last. I spent 2 hours standing in line to get the car(I have been renting for 50 years) and the most I have ever spent would probably 15 minutes. I did not even get the class of vehicle I reserved. According to others waiting in line , this was a common problem. I asked them how could they ever do it again. When we checked in the car 4 days later , people were waiting at least an hour in line to get a car and it was late morning on a weekday.

You were fine. I would never choose Fox or any other non- name brand vehicle again on your platform

I had to take 3 different cars until I got one that had no problems. In addition, my contract spoke of a car and did not make local consultations, pushing it into a lower value car. Service was poor for employees, despite the difficulty of finding them when they were having trouble getting a car that was working properly.

We got upgraded for free to a big Hyundai Santa Fe. However pick-up was not very fast as the agent didn't really explain in details all the extra charges so we had to go back to the counter after we signed the contract.

It was a fairly nice car a little dirty had to wash it when I got it and vacuum it myself. But car ran good.

the upgrade I was told I needed because of the mountains more than doubled my planned costs. Your low price guarantee is not valid as I found suvs on other sites when I got home to be about half. Not a good experience

We have to wait in line for two hours to get the rental car. There was only two counters were working. The line was from counter to the outside the building. The processing was very slow. I will never ever rent it from FOX.

Long queue while pickup

The shuttle worked well. Our customer service representative at Dollar was professional and straightforward. She didn't try to upsell on any additional protection. It was great!

We were unsure about it, but it was a good experience that provided us with the best value. Thanks!

Check in time way too long!! Over 60 minutes and wait to get on bus to return to terminal way to long over 60 minutes

Great customer service

Fox rent higher management was good compared to regular staff

EasyRentCars is really cool as all the information is crystal clear and the booking is at tip of the hand.

I was very pleased with the whole process and the car booked.