CAR RENTAL REVIEWS ON EUROPCAR IN KRABI

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europcar staff very bad service and bad impression for me. staff name’s “kwang” Could you please to keep after about her speech.

I'm very appreciate for the service.

I'm very appreciate for the service and promotion.

Staff is very good.

The pick up process and drop off process was very smooth. The people incharge were thorough professionals. During drop off, my fuel gauge was one bar short of full, yet the person incharge agreed to get fuel filled on my behalf as I had already reached the airport. The car was super clean and very well maintained. Overall, it was a superb experience. Very smooth.

Well, this has been the most pleasant experience for me. I booked through ERC for both Phuket as well as Krabi. For one booking I had to cancel and re book as there was a change in my schedule. The whole process was amazing as I got refund for the cancelled booking within a day. It was really so good as so many companies take a while to refund online payments. The choice of cars, the vendors and the price of rentals are all unmatched. I will definitely use ERC for all my future requirements.

It was easy to find the counter. Staff was so quick in explaining conditions of renting that sometimes it was hard to remember all. He gave us everything , explained rules, we signed and while I was making pictures of car he ran away . I think staff need to give a little more time for customer to look through the car. Also the fuel that was already in tank, was poor quality, because it ran out much faster than it supposed to After we got 91 we had a chance to compare.

Easy to use. I even had to contact customer service, they also helped. Sometimes there was misunderstanding in the list of driver's documents. Somewhere it was told that only driver's licence is needed then I received email where it was said that driver's permit is needed ( that's why I had to contact support service and then make a call to a renting company to make sure).

Thank you so much. Excellent Service!

Excellent Service! I'm impressed!

Very good service. Ontime and great support!!!! Thanks

Easy booking and confirmation.

I booked carseat for 3-month baby but given the bigger size. Then they put the new one back. The new one size was okay but it was very dirty. Baby seatbelts were too long and could not adjust its length. So I had to solve it myself to tide up that belts for my baby safety. :((((

The staff were on time, friendly and helpful. However, there was a hiccup at the end when we dropped off the car. There was an existing scratch on the tyre rim and a small cut on the tyre. The staff marked it on the sheet at the beginning but when we returned it, a different staff said that we caused it. Their reason was that the staff marked the rim only and not the tyre. After explaining a couple of times that the cut on the tyre was existingly there, and going back and forth with a lady on the staff’s phone, they finally agreed that it was not our fault.

I loved the customer service, the ease of usage of the app and the price protector where I am notified if the price drops to a certain level. Two thumbs up!

They still don't have counters until end of this year. So you need to see a.guy with a sign "Eurocar"

Love function drop price.

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Easy pick up. Friendly staff at pick up and drop off. Would definitely recommend Europcar. Car was in great condition.

Good

Bagus

Very good service and quick pickup&drop off

The customer service team had been very helpful, appreciate it.

Reliable car rental company in Krabi minus the worry about the market "scams". Car condition is as good as new while the crew is fast, efficient and professional. Special mention to Khun Pusit who was very hospitable and reassuring. Definitely recommended if you need to rent a car in Krabi!

Booking on Easyrentcars is seamless and efficient. Helpdesk was patient with answering my questions. I opted for their Super Protection Coverage which eases any worries of getting into an accident.

Thank you.

Thank you.

The Toyota Yaris was a very smooth car to drive and it had great airconditioning. The whole process from start to finiah was very professional by Europcar amd detailed.

Easyrentcars worked how it was designed to work. Price drop protector did not work but this may have been an error on my part as I didnt pay to much attention to it when booking.

Don't have counter in KBV But you can tell to EUROPCAR.

GOOD AND CHEEP.