“Locauto at Cagliari airport were awesome. 100% recommended!”
About Locauto:8.3/10
Awesome customer care. Accompanied to the car by a series of very polite ladies. Car was a brand new Fiat 500L (650km on the clock), which was a slight disappointment having chosen a VW Golf, but the car was super clean, full of fuel and well prepared, so can’t really complain. Would recommend 100%.
About QEEQ:8.0/10
Fairly straight forward, €10 cheaper than rental companies’ own site for 5 day rental
I had to wait more than an hour from the scheduled time of pick up, of course, with no compensation on their end. They would not try a different terminal when my card would not go through (which had enough funds and only failed with them) They also CHARGED and not blocked the deposit, causing me to lose money in the exchange. They then have some ridiculous fees only detailed on their website and not on the counter. Not only will I never use them again, but I will actively voice against recommending Interrent/Gold Car
The pickup process was excruciating with a very kong wait. Literally no other company had queues as long as Sicily By Car. There were 3 reps working but with all the attempts to up sell on car type and size, insurance, accessories, etc, it took 4 times as long to check out. By the time we made it to the counter I just wanted our car so we could begin our holiday. After check out, everything with the car went fine.
Was disappointed that the car rental had been cancelled as our flight was 2 hours late, lady was quite helpful but we did end up paying more for a different car (I think this is a trick they use). On a positive note, they did speak english
About QEEQ:7.0/10
Customer service was good, although the wait on the phone was quite long and
les gens de goldcar sont des voleurs !!!!!!
ils nous ont "lesté" de 500€ sous pretxte que notre carte de credit n'est pas valable !!!!! impossible d elouer la voiture sans prendre une assurance !!!
DES VOLEURS , UNE ARNAQUE !!!!
plus jamais je ne fais affaire avec eux
As a negative point, the personnel did not company us to check the car at the picking up point. They offer us a better car as an offer charging 6 euro/day. We refused and they gave us the car offered for free because they did not have the car booked. Despite this, the attention was nice at pick up and drop off.
About QEEQ:10.0/10
At the moment all is correct.
I am surprised how it works! And the good price of the car
Staff was helpful but I had to wait 1 hour and 30 minutes before reaching the desk as there were about 8 people before and the procedure was taking 20 minutes per customer. Also I was told I was upgraded but the car was only 1.0, I was expecting a more powerful car.
I got there 40 minutes before the scheduled time for pick up of the car, and i went straight to the counter because there was no line. They told me it was too soon, to come back 10mins before. So I went to a walk, and i got there like they said, 10min before... and then, I had to wait almost 1h because it were ther a line already and i had 5 persons ahead... so i think they should have taken care of my rental when I got there, even if I could only got the car at the scheduled time, at least the contract and the payment was already made.
We were very surprise when Ecovia told us that they did not have our model of car. They gave us directly a better model and we have had a very nice car for the same price! Thanks a lot.
Had to wait a long time to be seen at the pick up desk. And when the attendants appeared to be free, I still stood there, without acknowledgement, for at least 5’. Then I was told I needed extra insurance, which turned out to be double the original booking cost. However i was given an upgraded car which as a family we really enjoyed.
Difficulté à trouver le bureau Goldcar
Énormément de monde ticket avec numèro
Personnel sympathique mais ne parlant pas français et peu l'anglais!!!
Attente = 1 heure 30 mn !!!!
Incompréhension/aux couts demandés
en plus
J'avais opté pour assurance maximale
mais on me demandait de payer + de
257 euros pour assurance multi risques
J'ai du faire 1 carte de 1200€ caution + 157€ ???
je n'ai pas réussi à savoir pourquoi
Je ne sais pas ce qui sera prélevé en final
et vous contacterai auquel cas
Sinon j'ai eu 1 Fiat Tipo donc supèrieur à ce que j'avais demandé ???
A la restitutionil m'a été précisé que tout était ok
Je suppose donc ne pas avoir de frais suplémentaires
Au final expérience peu satisfaisante
I am not happy with service provided by hertz employee. They tried to charge me for damages which were already on the car on the day when I rented vehicle. I reported damaged to the hertz on pick up date to service assistant and the lady with unprofessional way didn't want to make picture or notes of the extra damages. After all they wanted to charge more than 500€ for scratches! I am highly do not reccomend this branch in Sardignia and will for sure never ever rent the car with them!
El coche muy bien,nos dieron uno de superior categoría y todo bien.Lo malo tener que pagar porque al final quien tenía la tarjeta de crédito era mi mujer y tuvimos que cambiar el contrato y nos cobraron bastante por ello y el tiempo de espera para recoger el coche también fue excesivo
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