CAGLIARI CAR RENTAL REVIEWS

Ne respect pas le service commandé a EasyRentCars... personne dans l’aéroport, j’ai eu besoin d’un taxi, 17€ en plus

Like: pick up was fast and easy, integrated navi in the car without extra cost!
Dislike: the lady at the drop off in olbia was rude and unfriendly

10/10

Everything fine, but the office is outside the airport. It means, one have to call the office to pick you up. I tried 2 times, but than the guy was at airport after 5 minutes. And a long waiting at the counter, to many customers and too small the staff.

They didn’t give us the rental car that we booked and said they don't even have those cars. They gave us a bigger car which is inefficient and too big for Sicily. The streets in Sicily are just not made for cars bigger than a Fiat 500 and you can see that that is the majority of the kind of cars you see on the roads. They made errors on our closing contract, charger me an extra 50 Euros by mistake and then told me they would refund me and then said there was an error with the system so they couldn't immediately refund me. I am very unhappy with their service, they feel like a scam. I never want to rent a car with Centauro again.

Our flight arrived on time perfectly, but we spent one and a half hours cueing at passport control and we incurred in a £37.64 penalty for late pick up, even though we informed the desk staff throughout the delay. This was extremely unfair as it wasn't our fault being trapped cueing at passport control.

All fine

Like: Friendly staff

The wait at your counter was appalling... after an hour queue at passports we did not need another hour + wait with kids.

Car was dirty (but you can return dirty as well - so no problem). Its really hard to find pickup point on Cagliari airport. Instead of Fiat 500 we received Pegueot 208 (its still the same car class). Please remember to check vehicle condition because not all of scratches, dents and windscreen dents was included in car documentation prepared by the rental company.