PISA AIRPORT CAR RENTAL REVIEWS

Very easy to deal with.

Very easy to deal with.

The car was quite new but it has a few scratches which was not marked on the rented document so I had to make the staff aware of it

The prices quoted by Easyrentcars are very competitive so I tend to go with them hiring the car from Easyrentcars.

The man on the counter in the car park was extremely rude and was driving dangerously around the car park! He didnt talk to us, just handed a key and didnt even show us where the car was. He looked confrontational. The man in the counter where I got my keys in the airport was lovely though.

All good. Don't rate Sicily By Car at all!

Couldn’t find Target Rental desk initially this was because they are also called Liberty and this was the big sign above the desk. Target Rental sign was on a A4 piece of paper on a sign on the desk. It was very busy in the rental terminal so you couldn’t see the sign!

Very good and easy to use once desk found

Great staff and helpful.

Easy.....

Aucun effort consenti alors qu’on avait une carte de crédit à mon épouse....

The vehicle was in very poor condition, and after picking the car up I was shocked to realise it had done over 205,000 km which in my view is way beyond the useful life of an average car, let alone one a company is renting out (for a 9 day price that would probably go towards buying 50% of the car). The vehicle was so worn it lacked power in lower gears to the point it felt unsafe, and we were concerned there was a very high risk the vehicle could breakdown. We therefore used the vehicle a lot less than we had hoped to on our holiday. Overall this experience has left me thinking I would be highly unlikely to use this company in the future, or recommend it to anyone else.

It took a long time to go through the pick up process compared with previous experiences. The car was scratched, had no windscreen wash in at all and the Ad Blue ran out. We filled the windscreen wash ourselves and took the car to Hertz in Florence to sort out the Ad Blue.

No under underpowered car. Model poor

Easy enough to use but the on airport off airport collection not always obvious

Lied about the cost of the insurance 31 euro a day I was expecting the insurance to cost me £217 - They also said the insurance I had with the original waver was not valid compared to what they offered.

Explain to me how budget in piza Italy can rip people off

It was taken money from my account without any information. Delivery of CAR was everyrhing Ok but some days later I found out that IT has been transaction from MasterCard.

IT was easy to book!

Car new. Economical. Air-con worked well.

Booking straightforward.

Counter staff extremely helpful.

The car was not what I reserved but it was fine and provided enough space. Charged an extra €250 for insurance.

Budget wrongly charged me 112 euros for a small scratch on a wing mirror when I returned the car claiming that it was nor present when the rental started. Fortunately I had photographed the whole car at the start which showed that the mark was in fact present when I collected the car. I am currently attempting to persuade Budget to remove the charge but otherwise I will claim the amount from the Easy Rent Cars insurance policy. I was very disappointed with the service I received from Budget and I will not use the company again.

There is only one staff to serve all the customers

You really need to make it clearer where the location is. I went to the main rental area which was wrong. I also found it very difficult to find the location upon returning. Finally, the car took CNG, and it was difficult to find a service station providing this. All of the above points could be easily provided on one piece of paper when collecting the car. Otherwise a good car, and clean. Nice customer service too.

Europcar desk at the airport had a queuing system 5hat meant they served their own customers first even when they turned up after our arrival. It wasn’t until I complained that they dealt with my rental. The drop off in Verona was excellent.

Really good booking platform. No issues

personnel serviable et agréable. pas d'attente. voiture nickel, très efficace pour le retour. rien a dire, très bonne expérience.

We gave the car back with a tiny scratch on one side. It was so superficial that it could easily have been buffed out with a bit of black car polish. We have been charged £755!!! This is ridiculous and it has put us off ever renting a car on holiday ever again.