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Last updated on: April 15, 2024
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10Rental Locations
9Airport Locations
Map View of Car Rental Locations in Kota Kinabalu
SURIA
8.5/10
Keddy by Europcar
8.6/10
KK Rent A Car
8.7/10
Europcar
8.7/10
Agtran
9.0/10
EPTA
9.3/10
Hertz
9.2/10
MAYFLOWER
9.5/10
Reviewed: March 29, 2024
They don't have an office at the airport, but when I called they responded immediately. The return process went smoothly, although it was in the airport parking lot outside of the office's business hours. The car was a Toyota VIOS with over 80,000 km on it. There were some minor scratches on the exterior, and the interior was not necessarily clean, but there was plenty of luggage space and cabin space, and the car ran smoothly without any trouble.
Reviewed: September 27, 2022
Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.
Reviewed: March 20, 2024
The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.
Reviewed: March 17, 2020
It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.
Reviewed: December 3, 2019
I was charged late evening hours even though it was just 8:15pm while regular hours were until 8pm. I feel 8pm is considered too early as most places I rented car has regular hours until 10 or 11am. In this consideration, suggest you consider refund of the same.
Reviewed: November 28, 2019
Although they don’t have a counter at airport , no hassle on pick up and drop off Great service
Reviewed: November 15, 2019
Overall service was very good. They do not have a counter in KK airport yet, kinda tough for the staffs. Hope they could get one in the near future.
Reviewed: January 14, 2024
It would be good if the company can practice the credit card deposit on hold rather than having cash equivalent as holding deposit.
Reviewed: November 21, 2021
Staff was helpful..but need to wait about 25 min to get car
Reviewed: March 24, 2020
The car I received was two months old and was in its great condition. The only setback is the car being under power but that is not the primary concern. The service crews were excellent and they are following throught our journey to ensure we are safe and sounded.
Reviewed: December 27, 2019
faulty brake Bulged tyre car many dents and scratches car fuel was not filled to full,
Reviewed: January 13, 2024
Car was generally well-maintained and also came with a child seat as requested. Pick up and drop off process were very smooth and seamless. Overall a good experience.
Reviewed: August 4, 2022
Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.
Reviewed: February 20, 2020
Staff was helpful to go through the car prior to the collection
Reviewed: February 13, 2020
Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one
Reviewed: October 17, 2022
did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.
Reviewed: August 19, 2019
The car is meeting my requirements and in very good condition.
Reviewed: June 1, 2019
EPTA should has inspected the car thoroughly before hand over it to customer. I found out the tyre was in bad condition (pls refer to the pic attached) on the first day when I was on the way up to Kundasang. I had to replace it with spare tyre for the safety reason. Couldn’t imagine what will happen if I didn’t realize it and continue the journey! in fact, all the four tyres has reached out their life span!
Reviewed: September 13, 2018
Like: Good condition on the car
Dislike: They had no idea how to install the carseat even we already paid rm120 for that carseat service. We end up putting it on ourself bcoz they took too long and no idea where to start in order to install the carseat.. We install the carseat ourself and untill we sweat.. Should we get back some of our money?
Reviewed: June 24, 2018
Like: The staff, Ms Elly was very helpful and friendly.
Dislike: No
Reviewed: June 25, 2019
Although waited quite a while to get the car, their customer services is still good.
Reviewed: January 5, 2019
No issues, car was very scratched, tip they should tell people about the parking voucher system
Reviewed: January 13, 2018
Like: Staff very friendly, i left my stuff inside the car and the team sent iit back the same day.
Dislike: They close the business on sunday
Reviewed: October 7, 2017
Like: Staff service was friendly and accomodating. Car was in good condition.
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