9 Car Rental Brands at Kota Kinabalu Airport (BKI)

Reviewed: March 24, 2020

The car I received was two months old and was in its great condition. The only setback is the car being under power but that is not the primary concern. The service crews were excellent and they are following throught our journey to ensure we are safe and sounded.

Reviewed: December 27, 2019

faulty brake Bulged tyre car many dents and scratches car fuel was not filled to full,

Reviewed: November 1, 2019

Interior of the car can be cleaned up better.

Reviewed: January 1, 2020

Nice

Reviewed: November 10, 2019

The counter, pick-up and drop off staff were all excellent and friendly. The counter staff was kind and understanding when I informed her the car would be returned half an hour later than scheduled. Overall, good experience.

Reviewed: March 17, 2020

It was very difficult to get this car rented as I walked around the airport and did not see a counter for them. Luckily I went to the tourist info center and they called and I found the agent. Again very time consuming and difficult to get someone. Upon returning the car, I called in advance and had to wait for someone to arrive at curbside of the arrival area.

Reviewed: October 26, 2019

I was expecting a counter at the airport for ease of picking and drop off car by parking at the public parking.

Reviewed: November 15, 2019

Overall service was very good. They do not have a counter in KK airport yet, kinda tough for the staffs. Hope they could get one in the near future.

Reviewed: December 3, 2019

I was charged late evening hours even though it was just 8:15pm while regular hours were until 8pm. I feel 8pm is considered too early as most places I rented car has regular hours until 10 or 11am. In this consideration, suggest you consider refund of the same.

Reviewed: November 28, 2019

Although they don’t have a counter at airport , no hassle on pick up and drop off Great service

Reviewed: February 13, 2020

Need to wait extra 30 mins for my car.

Reviewed: February 13, 2020

Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one

Reviewed: February 20, 2020

Staff was helpful to go through the car prior to the collection

Reviewed: February 11, 2020

The excess for incident happen if not purchase full insurance is high at RM2500, it’s the highest I know from my experience compare to RM90 plus daily rental

Reviewed: January 8, 2020

Exceeded my expectations. Would be my primary car rental platform in the future.

Reviewed: February 19, 2020

On time and good service

Reviewed: November 20, 2019

Great and quick service from Calvin. Car only had 15k mileage and very well maintained.

Reviewed: November 17, 2019

Excellent service and vehicle with tip top condition

Reviewed: November 21, 2019

Very good service

Reviewed: February 14, 2020

Waited long for the pick up at airport.

Reviewed: February 4, 2020

The car condition is perfect,well maintained.

Reviewed: March 23, 2019

Car conditions getting old.

Reviewed: August 19, 2019

The car is meeting my requirements and in very good condition.

Reviewed: June 1, 2019

EPTA should has inspected the car thoroughly before hand over it to customer. I found out the tyre was in bad condition (pls refer to the pic attached) on the first day when I was on the way up to Kundasang. I had to replace it with spare tyre for the safety reason. Couldn’t imagine what will happen if I didn’t realize it and continue the journey! in fact, all the four tyres has reached out their life span!

Reviewed: June 24, 2018

Like: The staff, Ms Elly was very helpful and friendly.
Dislike: No

Reviewed: September 13, 2018

Like: Good condition on the car
Dislike: They had no idea how to install the carseat even we already paid rm120 for that carseat service. We end up putting it on ourself bcoz they took too long and no idea where to start in order to install the carseat.. We install the carseat ourself and untill we sweat.. Should we get back some of our money?

Reviewed: January 12, 2018

Like: Easy pick up and drop off
Dislike: Car was a bit of a bean can. Not old, just not much of a car to begin with.

Reviewed: January 13, 2018

Like: Staff very friendly, i left my stuff inside the car and the team sent iit back the same day.
Dislike: They close the business on sunday

Reviewed: October 7, 2017

Like: Staff service was friendly and accomodating. Car was in good condition.

Reviewed: January 5, 2019

No issues, car was very scratched, tip they should tell people about the parking voucher system