CAR RENTAL REVIEWS ON EUROPCAR IN CARDIFF

It was a brand new Ford Focus with delivery mileage on it and it was great. Thank you

I booked the car late one evening for the following morning and was a little worried it wasn't going to be there as I was booking through a third party website. I needn't have worried. The whole thing was incredibly painless. Thank you.

The woman who greeted me at the desk at Europcar was extremely rude and inappropriate . However the woman who I dropped the car off with was lovely .

The counter staff were excellent, friendly and extremely helpful

Our rental was from Cardiff Airport - unfortunately not the largest airport, therefore a little understaffed. Through no fault of the staff member, he was on his own to process Pick-Up's, Returns, Cleaning and all other related duties at a car hire counter. In my opinion Europcar should have a minimum of 2 members of staff on duty at all times. As always, the vehicles available are excellent, the rental process simple and effortless - will always use Europcar if price allows it

As always, a simple and easy way to save money on car rentals. Only one slight moan - I'm requested to 'upload' rental agreement//Invoice after rental has been completed to gain QEEQ Points, This should not be necessary and be done away with, points added automatically. A small moan on an otherwise excellent website service

Charged an insurance fee I was not expecting. Advertising price was not honest. Im on a low income and the extra money I’ve had to fork out unknowingly will now affect me all month. Money I would’ve spent on my families food shop for the month is now completely gone!

Inform customers of changes to the car. Ordered an automatic, got a manual. Still no reimbursement of the difference.

You were the best part. Will be using again.