4 Car Rental Brands at Berlin Tegel Airport (TXL)

Reviewed: March 16, 2020

Everything is prefect.

Reviewed: October 22, 2019

When picking up the car, the vehicle couldn't be located in the rental company's parking lot. After about 20 minutes of unsuccessful searching, the rental agreement documents were issued again, this time for a different car. Very time-consuming and no apology from the car hire staff.

Reviewed: March 17, 2019

Hidden charges, faulty car, prolonged pick-up time, ridiculous deposit of 2000 EUR, with full insurance - maybe next time I would buy instead

Reviewed: September 28, 2019

Nice car

Reviewed: September 16, 2019

I was told at the pick up that a mid size SUV was not available and was offered a station wagon instead. Or I can top up to get a VW Tiguan. Staff then offered me a steep discount so that I can get the SUV due to me knee problem in getting in and out of sedans. As I have booked way in advance and for a decent period of 14 days, the mid size SUV should have been catered

Reviewed: June 16, 2019

Very rude. Ordered medium suv jeep- tried to give us down grade ateca and then gave us tiguain- without saying he was going to charge us an extra 100 euros. Too tired and late to argue when we found out- surely a tiguain is a medium suv?!

Reviewed: June 21, 2018

Like: The car with low mileage and friendly service.
Dislike: None.

Reviewed: September 16, 2019

Car with foreign plate no. and a lot of damages. Some of the damages were not recorded before I picked up the car.

Reviewed: September 2, 2019

The staff of Hertz at TGL airport were very helpful and considering. They even gave a higher level car when they noticed my renting duration which was very thoughtful. Pickup was very easy, Drop off was also perfect. The one thing which could be better was that Hertz drop off location in the parking was not very clear.

Reviewed: June 10, 2019

I booked a Mercedes A Class however Car was a VW Golf.

Reviewed: August 31, 2019

Tried to sell loads extras, declined. On return filled car with fuel by airport so full. Only to be charged €113.90 with fuel charges, awaiting response from hertz

Reviewed: August 30, 2019

A big sales pitch at the counter. Already provided info during booking needed to be filled in again. Was walked to the car but no explanation of the cars particulars.

Reviewed: September 22, 2018

Like: Value Service
Dislike: Not the exact car i ordered

Reviewed: September 4, 2018

Like: The price of the website was great. Much better than anywhere else. Loved it all Margaret L.

Reviewed: August 16, 2019

Terrible staff at the counter, when we decline additional insurance and upgrade to more expensive car the guy (Shiv) got really unpleasant and rude. Car you pick up is in the dark garage, really hard to find it, people working there don’t speak English (garage). We loaded car with our luggage and proceeded to entrance since it was in Germany at Tegel airport, car settings were set to German language, we got outside garage to get someone to help up with the settings, when we noticed that car was absolutely discussing, dirty seats, dusty dashboard, floors not vacuumed for long time. (see attached pictures). We reported this back to counter and the guy (Shiv) asked us to remove all our luggage then they will clean this car, telling to us that he does not have other car for us in really rude way, and he does not know how long this will take. After traveling 18 hours with kids we decided to leave this place and clean the car when we get to our destination. Really not pleasant experience. Will never rent form Global again at the Tegel airport.

Reviewed: July 29, 2019

National Car service is good but car we get diff car which we booked and they charge 10Euro extra for that.

Reviewed: March 27, 2019

It's too much to get 800 Euro on a reservation with cost less than 100 Euro.