CAR RENTAL REVIEWS ON SICILY BY CAR AT VENICE MARCO POLO AIRPORT, VCE

Reserved for 9:00, arrived at 8:50, there was a customer ahead processing their rental, took quite a while, waited for over ten minutes. Finished at 9:12. If there are others picking up cars at the same time, expect to wait for some time.

Overall, it's pretty good.

Pretty good, the staff at the Italian airport speaks English. The first car had some issues with the tires, but they replaced it immediately. I left my wallet in the first car, and the staff noticed and returned it to me. It changed my view of Italians.

Good

Good

Terrible! Very inefficient!

I arrived early at the pickup location, but the staff at the counter refused to assist me, citing that it was not yet the pickup time. When the pickup time arrived, they informed me that there was an issue with my credit card and I could not get the car. By this time, the pickup window had passed, so I couldn't cancel the order or pick up the car.

The company charged me incorrectly!!!! They stopped responding after I raised an objection!!

A terrible experience. At pickup, I was told my credit card limit was not sufficient, but they could reduce the amount if I purchased their €250 insurance. However, my credit limit was enough. The limit can be checked on the app and I confirmed with the bank on-site. Subsequent travel expenses also showed the limit was enough. It's all a scam!

The car was in great condition, I even got a new car; however, the service at the store wasn't very friendly. When I returned the car, it wasn't with a full tank of gas, so the charges were significantly higher. They didn't provide a detailed breakdown of the costs. Because they were in a hurry to close and we were in a rush, we had to quickly pay and leave.

The experience was good, no extra charges.