“Excellent experience. ONLY downside was that the vehicle was dirty! Had not been washed, vacuumed, n”
About Advantage:8.6/10
Like: Osmond very helpful, low key. No arm twisting. Car was fine except for cleanliness already mentioned.
Price was good, I thought. Will use for my next airport rental. Dislike: Car needed to be cleaned when I picked it up.
“Quick online booking,zero communication between third party online and front desk staff”
About Advantage:8.7/10
Upon arrival i was very miss lead on the options i had previously purchased.at the time of of arrival i was told of no insurance,a small 3 cyl car and no discount for 1 day early return.i was charged a extra 300$ for insurance when clearly i had purchased it already online beforehand.myself being calm and asking what was the excuse for the extra charges,the front counter staff had zero explanation for extra charges and wasnt provided with honest straight answers on my paper work i had provided,they were just quick to get my credit card funds.being accomadating to my requests,they had “granted” me a complementary upgrade vehicle which was the exact one i had payed for online anyway.
For the next 2 months i have once again booked my rental vehicle through you guys again hoping to see what future changes can be applied
Jesse gow
Arrived at the rental kiosk along with about 20 other people who had been waiting over an hour. We were all PREPAID but they had NO cars for us. This was a disaster.
“Biggest issue was finding the counter! Car was great!”
About Advantage:7.0/10
I got a great deal for a 10-day car rental! My little Mitsubishi Mirage was perfect for what I needed! Very economical! My biggest problem was actually finding the EZ/Advantage counter, but that might have something to do with where the shuttle dropped us off and the lack of proper signage.
“Not informed car was diesel. Had nicks and dents in sunlight. No AC for duration.”
About Advantage:4.3/10
Called customer service 7 times got platitudes from different people. No resolutions offered. Expected me to drive 3 hours to Phoenix to trade car. And 3 hours back to where I was staying. Automatically offer $50. Off when returning car. NOT HAPPY!!!
The billing that we got was very confusing. On our bill we were charged $421 for a refuelling fee at $8.99/gal. We returned the vehicle full of fuel as the bill states,so what is this refuelling fee? If the $421 is for something else then call it what it is, I even asked what it was but wasn' t given an explanation
Like: The vehicle that I received was one that I like and it only had 12,000 miles. As a mid-size it had lots of tech bells and whistles, but didn't have an onboard GPS and console map display. Friendly staff that made it simple. Dislike: Nothing you can really do about the location of the rental car pickup. It was OK but not really close to the airport.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
B.Cole
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View more >Dislike: Car needed to be cleaned when I picked it up.
N.Hughes
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View more >Jesse Gow
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View more >P.Todd
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View more >The2Nutts
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View more >E.Boyer
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View more >M.Dunton
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View more >Dislike: All was good
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View more >B.Hosking
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View more >Dislike: Not too peppy and had scratches and dents but we had marked it down but was not cleaned inside
D.Cortez
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View more >Dislike: The lady when I droop off the car was rude
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View more >Dislike: The pickup delay but it was not the company’s fault. My license didn’t want to register.
a satisfied customer
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View more >Dislike: Nothing you can really do about the location of the rental car pickup. It was OK but not really close to the airport.
ac
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View more >H.Wesolowski
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View more >Dislike: Not much
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View more >V.Meda
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View more >Car Rental Brands Ranked In Phoenix
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