Like: Thanks for the excellent car and friendly staff. Els at the pickup counter was excellent and so helpful. The numerous staff at drop off were also friendly and understanding. Dislike: The automatic billing tried to charge me over 500 Euro.
The staff agreed that this was incorrect and dealt with it professionally and in a friendly manner.
“Unpleasant almost rude staff at the airport counter”
About Budget:4.7/10
The staff in the airport gave a car full of scratches that did not appear in the location contract.
Very unhelpful attitude sometimes close to rude.
Had to ask for a new car and spent around one hour
No one there to check car after rental.
Ended up wandering around trying to find someone to tell us what to do with booklet & keys.
An email or text telling us what to do would have been good.
I don't like the "we recommend these and that extra insurance". I know that you have to do that and you generate some extra revenue with that, but I know that for every customer these talks are just a pain in the a...
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N.Earnshaw
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View more >Dislike: The automatic billing tried to charge me over 500 Euro. The staff agreed that this was incorrect and dealt with it professionally and in a friendly manner.
A.Williams
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