CAR RENTAL REVIEWS ON BUDGET IN PRAGUE

The check in was great but to find the car, it was very difficult as no one is showing you the way or which car you rented. For the vehicle in itself it was clean and was the car that I booked. However, it was missing few essentials for a car during winter: no window liquid was put in the car and we had difficulties to drive at some point as we had dirty snow. We had to stop and buy ourselves the product, and of course Budget did not care and is not ready to d anything about it. Second, there was no utensil to take of the frozen snow out of the windows, which is mandatory in a country where it is snowing a lot during winter. When we checked out, the guy that reviewed everything was super rude and did not care, asking us to contact directly the company.

Dislike: Despite the fact that the order was intentionally placed in a Prague Railway station, in Budget system it shows Prague Airport. I've got the car at the Railway station, as the stuff member was a kind person and gave me the car. You guys (Easyrentcars) should update your system accordingly.

The counter staff at the budget was not pleasant not smiling , it seemed like we were bothering him! very unpleasant!

Like: I liked that it was possible to get a great last minute deal within my budget. The reservation desk guy was helpful and friendly. We got the car as scheduled with no delays or waiting.
Dislike: We booked VW golf class and got a Seat (not sure which make). It was kind of a nice upgrade. However, this car has very uncomfortable front seats. It has nothing to do with Budget, just a thing to keep in mind.

Like: I get a new car
Dislike: Extending the rental was not posibble with good conditions. I must book a new rental.

Like: Mostly everything
Dislike: The gear changer was slightly stiff

Like: It was OK