The car was clean and roomy. The pick up experience worked well. The car itself had a very poorly coordinated transmission with its turbo which made it very frustrating at times when driving. We tried booking this car 5 times on the Thrifty site and they all failed so move to Easyrentcars and it worked fine.
About QEEQ:10.0/10
This website and system worked fine. No issues at the counter and the remaining funds owed were as described when booking.
My name was not separated on my reservation as it showed in my confirmation. It made my first and last name as my first name. Counter person argued with me at 1 am that they couldn’t rent to me because of that. He called a manager to take care of the issue but something like that should have never happened.
Like: Booked through EasyRentCars for 33% less than any other quote. Got a car with a major car rental company. Dislike: At first they said we owed over $300 balance until I showed them that I had prepaid and had no balance due.
The customer service was truly awful. Charges came out of the woodwork, the staff were unhelpful and rude. It was horrible until checking in. Khan, checking it in was very kind. Everyone else was either useless or worse.
“missed the mark. Service desk clerk was a sleaze ball. Told me bad info”
About Thrifty:7.3/10
Was told I only had to pay for partial gas. Returned the car with 7/8 tank of gas and got charged for the whole tank. I confirmed with the sleaze desk clerk before I left. He kept trying to flirt with me and I am married. Great car, worst service, and cost me a lot.
I began to get very annoyed by the counter person because I had already purchased insurance through Easyrenters and he used scare tactics to try and get me to purchase more insurance.
About QEEQ:10.0/10
I appreciate that you all keep an eye on better deals and now Im getting $14 back!! Thank you.
I didn't get the car I asked for but the one I got was comparable. I wish someone had taken us to the car and showed us how a few things worked. We stood out in the rain trying to figure out where the trunk button was.
About QEEQ:10.0/10
I found a cheaper price a few weeks after I booked. No one notified me and I had to cancel the one and re book for the cheaper price.
Like: Friendly staff. I came earlier to pick off the car. No problem. Came half an hour later than expected to drop it off, no problem, no extra fee. I forgot a wallet (with no cash) in the car after dropp off, and they phoned me at the airport and I got it back within 15 minutes. Dislike: Actually, everything was perfect.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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